FAQ

  • FAQHow do I become a GVP patient?
    We ask all prospective patients to complete the new patient application. You can fill out this form on our website, or call our office and we will be happy to send you a copy of the application.

  • FAQHow do I access my health information online?
    Please call our office at (970) 263-2670 to request online access to our new Patient Portal or Create An Account to request a login ID. You can use the online portal to request appointments, send your provider a quick message and more.

  • FAQWhat is a Patient Portal?
    A patient portal is a secure online website that gives you convenient 24-hour access to your personal health information and medical records – called an Electronic Health Record or EHR – from anywhere with an Internet connection.

  • FAQWhy is using a Patient Portal important?
    Accessing your personal medical records through a patient portal can help you be more actively involved in your own health care. Accessing your family member's health information can help you take care of them as well. The patient portals also offer self-service options that can eliminate phone tag with your doctor and sometimes even save a trip to the doctor's office.

  • FAQWhat can I do with a Patient Portal?
    The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent physician visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have web access. A patient portal may also allow you to access these features on behalf of your children or other dependent family members.

  • FAQHow do I get access to the Patient Portal?
    Call us at (970) 263-2600. We will provide you with instructions for setting it up. There are a couple of steps involved in setting up your account, including creating a secure password. This is to make sure only you have access to your health information. Once your account is set up, you'll be ready to conveniently access your health information and medical records at https://gvprimarycare.followmyhealth.com" – What are you waiting for? Call us to sign up today!

  • FAQHow do I get my prescription refilled?
    Please call your pharmacy directly for prescription refills; if the refill needs physician approval they will contact us. Please plan ahead as this process may take up to 72 hours. Refill requests will not be processed after hours.

  • FAQHow do I contact my physician after hours?
    We provide 24/7 call coverage for our patients. Please contact your provider's main office number and the answering service will contact the physician on call. If you are in need of immediate emergency care, call 911.

  • FAQMy child needs a school/athletic physical, how do I schedule this?
    Please contact your provider's main office number and ask for an appointment with your physician. Tell the receptionist that you are scheduling the appointment for a school/athletic physical and they will schedule the appropriate amount of time with your primary provider. Be sure to bring any forms that need to be completed with you. If you need the physical before your physician has an appointment opening, you can be scheduled with one of our other primary care providers to provide this service.

  • FAQHow do I know what immunizations my child needs?
    We follow the Center for Disease Control and Prevention (CDC) guidelines for immunizations. Please visit CDC for more information.

  • FAQI am traveling to a foreign country and want to find out what are the health precautions/requirements, how do I do that?
    The CDC maintains detailed, current information on the health requirements and suggested precautions you need to know and understand before traveling abroad. Please visit Traveler's Help for more information.